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Administrative Tools
Control is the keyword for our Enterprise solution. In addition to brand integrity, there are other elements which need to be in the control of corporate marketing. This may include how often you touch a specific customer in a given timeframe or how many emails go out on a monthly basis. The EngageMail enterprise solution provides a set of administrative tools to:
- Publish, and thus grant access to, emails and subscriber groups to select users in the enterprise
- Dictate how long a distributed email is accessible for personalization and delivery
- Limit how many times a given customer segment is marketed to
- Limit how many email campaigns, as well as the aggregate number of emails, a group or sales channel can send in a month
- Designate keywords as 'not allowed' in any email communication
- Automatically halt the sending of emails that contain 'blacklisted' terminology
- Track all activity (email sends, subscriber imports and exports, etc.) across all users throughout the enterprise
In addition to business rules, there is also the challenge of organizing and managing distributed sales channels with diverse skill sets and communication needs. To assist in this process, the Enterprise solution comes standard with an administrative panel. Within this panel, you can:
- Create an organization chart to manage each member of your sales channel
- Customize each user's experience by assigning specific user permissions
- View aggregated tracking information across different parts of your organization
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